Information We Collect

Depending on how you interact with the website, we may collect:

• Name, email address, and phone number.
• Billing and delivery addresses.
• Order history and purchase information.
• Customer account details where accounts are enabled.
• Customer support messages and submitted photos.
• IP addresses, browser information, device information, and cookie identifiers.
• Payment-related transaction information necessary for checkout.

How We Collect Information

Information may be collected directly when you place an order, contact customer support, subscribe to communications, or use customer account features.

Technical information may be collected through cookies or website systems.

Relevant information may also be received from payment providers, shipping carriers, fulfillment services, and other service providers involved in your order.

How Information Is Used

• Processing orders and payments.
• Arranging fulfillment, shipping, returns, and refunds.
• Providing order confirmation and tracking updates.
• Responding to customer questions.
• Preventing fraud and protecting website security.
• Maintaining and improving the shopping experience.
• Meeting legal and accounting requirements.
• Providing marketing communications where permitted.

Checkout & Payments

The storefront uses Shopify checkout and applicable payment service providers.

Payment-card credentials are handled by the applicable payment processing services rather than ordinary customer-support email communications.

Please never email complete card details or security codes to customer service.

Service Providers

Relevant information may be shared with providers involved in e-commerce hosting, checkout, payment processing, fraud prevention, shipping, warehousing, customer support, security, and website analytics.

Information may also be disclosed when required by applicable law.

Cookies & Tracking Technologies

Cookies and similar tools may support shopping carts, checkout continuity, website preferences, site security, analytics, and advertising where enabled.

Optional technologies should be subject to applicable notice and consent requirements.

Customers may also control certain cookie settings through their browsers.

Promotional Communications

Customers who subscribe to promotional communications may receive product news, store updates, or special offers where legally permitted.

You may unsubscribe using the available instructions or by contacting service@vereyra.com.

Necessary transactional messages may still be sent for existing orders.

Data Security

We rely on technical and organizational safeguards appropriate to our services and relevant technology providers.

No method of electronic storage or transmission can guarantee absolute protection.

Please report suspected account misuse or information security concerns promptly.

Data Retention

Personal information may be retained for the periods reasonably necessary to fulfill orders, manage support requests, investigate disputes, maintain records, and comply with applicable law.

Retention requirements may vary depending on the category of information.

Cross-Border Data Processing

Information may be processed in locations outside your country of residence due to our business location and the use of international technology, payment, or fulfillment services.

Applicable legal requirements and cross-border safeguards will be considered where required.

Your Privacy Choices

Depending on applicable law, you may have rights to access, correct, delete, restrict, or object to the processing of certain personal information.

Additional privacy rights may apply in certain U.S. states or other jurisdictions.

To submit a request, email service@vereyra.com. Reasonable identity verification may be required.

Children's Privacy

This storefront is intended for general adult shopping and is not directed toward knowingly collecting personal information from children.

Parents or guardians may contact us if they believe a child has submitted information improperly.

Changes & Privacy Contact

This policy may be updated to reflect changes in business practices, services, or legal requirements.

The current policy will be available on this page.

Email: service@vereyra.com

Phone: +86 13897288753

Customer Service Hours: 8:00 AM–10:00 PM Daily